ACC Restaurant Series 2023 - Session 1

Learn How to Build Loyalty and Use Reviews to Engage Customers

April 11, 2023

Learn what it takes to build loyal customers and how to engage and communicate with them. Use customer's feedback to development brand loyalty and how to improve their experience with your food establishment. Hear from top restaurant owners in Houston and how they made it to the top 100 nationwide.


Jando Shum – Yelp – Senior Community Director Houston

Viet Tran – Vietwich – Owner (Yelp’s Top 100 US Restaurants 2023 Winner)

Willet Feng – burger-chan – Owners (Yelp’s Top 100 US Restaurants 2023 Winner)

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